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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janet Johnson

August 15, 2025

5  out of  5
rating by Janet Johnson
"We recently switched to State Farm insurance for all of our insurance needs due to high premiums from our old insurer. Kristen Poole was such a pleasure to work with and was knowledgeable about the process. We look forward to working with State Farm."
We responded:
"Janet, Welcome to the Jean Stewart State Farm Agency! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service. We look forward to many years together! "
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Mona Kabirpanthi

August 14, 2025

5  out of  5
rating by Mona Kabirpanthi
"I really like their service. Kristen Poole was so helpful and nice. I totally recommend them."
We responded:
"Mona, the Jean Stewart State Farm Agency appreciates your review. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Justin Kyllo

August 14, 2025

1  out of  5
rating by Justin Kyllo
"I had insurance there for 2-3 years. They were nice enough when I was giving them my money. So much so that they were awful when trying to cancel. One of their representatives called me randomly and asked me if I wanted to start my renters insurance that should of been started a month prior. So I got a new insurance agency, because that is literally their job, to give me insurance. When I called to cancel, they gave me this spiel about how I was covered and how it wasnt their fault it was just stuck in the system. They kept repeating it wasnt their fault, or I misunderstood the representative. All while delaying the actual cancelation of my insurance. I had to hang up on the numerous times and call back because they would go on tangents on not wanting to lose me as a customer, but yet not taking responsibility. I didnt need the lecture of who was at fault or the hassle of canceling my insurance. Train your people better, take responsibility of your/your system's mistakes, and listen to your customers."
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. I will personally research this and reach out to you directly. "
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Colleen McIntyre

August 13, 2025

5  out of  5
rating by Colleen McIntyre
"Kristen helped me today and so happy with her service! As usual above and beyond!"
We responded:
"Colleen, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our Jean Stewart State Farm office. Safe travels to New York!"
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Jerome Byrd

August 13, 2025

5  out of  5
rating by Jerome Byrd
"Needed a policy change today and spoke with Kristen. She was very efficient and helpful. Policy change made in less than 10 minutes, very pleased with Kristen and State Farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our Jean Stewart State Farm office. We are always available for you!"
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Alicia Fry

August 6, 2025

5  out of  5
rating by Alicia Fry
"Hi I needed help sorting through paperwork to register my vehicle as im new to the area from OUT of State.. Ms Stephanie was awsom ! She really knows her job, super nice as well. I'm rating Jean Stewart Agency 5. Thank you so much"
We responded:
"Alicia, thank you for your positive feedback! The Jean Stewart State Farm Agency looks forward to continuing to provide you with great service! We are here for all of your insurance needs."
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Kelli McLaren

August 4, 2025

5  out of  5
rating by Kelli McLaren
"We use them for home & auto.Kristen is Always helpful and friendly!"
We responded:
"Kelli, The Jean Stewart State Farm Agency is thankful for your feedback! It’s our pleasure to assist you with your insurance needs. "
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Ryan Easterday

July 30, 2025

5  out of  5
rating by Ryan Easterday
"We were working through a claim with State Farm and needed some assistance and answers. We were fortunate to have Stephanie Jackson there for us. All questions answered, proper information passed on , and an opportunity to save on our car insurance. We also were able to obtain a form necessary to compile at a car purchase on the spot. We were elated and very much at ease with all the info and direction received. Stephanie was very knowledgeable and quick with both information and directions. We have looked at other companies to try and save some money but when you need someone there to help the $50 dollars you save wind up costing you a lot more. Insurance is more than just rates. It’s service and great service. Stephanie was there when we needed it."
We responded:
"Ryan, thank you for taking the time to share your thoughts! Our goal at the Jean Stewart State Farm Agency is to provide personalized assistance. Thank you for your business!"
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Steve Arata

July 29, 2025

5  out of  5
rating by Steve Arata
"Always helpful, digitally up to date, knowledgeable in insurance law which is critical when difficult issues arrive…just ask Stephanie!"
We responded:
"Steve, we’re honored by your positive feedback! The Jean Stewart State Farm Agency looks forward to continuing to provide you with great service! "
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Abc Harman

July 10, 2025

1  out of  5
rating by Abc Harman
"Not a good neighbor. Melissa East and her team were assigned to my claim they have saved State Farm Millions by devaluing legitimate claims. When you do not agree with them they will use unethical and retaliatory tactics do not trust do not recommend to anyone"
We responded:
"“Thank you for taking the time to leave a review. It seems there has been a mix-up, as the individual mentioned in your comment does not work at our business, and we’re not familiar with the situation you described. We want to ensure your concerns are addressed appropriately, so we recommend double-checking the business location or name. If there’s anything we can clarify or assist with, feel free to reach out directly.”"
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Shaun B

July 2, 2025

5  out of  5
rating by Shaun B
"Needed a new renters and auto policy drawn up quickly, and after my initial chat with Stephanie at Jean Stewart’s office we had everything completed in less than a few hours time. Glad I picked this office to get my new policies started. Thanks Stephanie!"
We responded:
"Shaun, thank you for taking the time to share your experience you had with Stephanie. We’re glad to know you’re satisfied with the service at the Jean Stewart State Farm office. Thank you for your business!"
Profile photo of Fotima Kattabekova

Fotima Kattabekova

June 16, 2025

5  out of  5
rating by Fotima Kattabekova
"Great staff..Amazingly pleasing to contact and always helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tom Moore

June 16, 2025

5  out of  5
rating by Tom Moore
"Efficient and Friendly staff."
We responded:
"Tom, we appreciate your review! We are delighted to know you had a great experience with our Jean Stewart State Farm office. "
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Peggy Goodall

June 13, 2025

5  out of  5
rating by Peggy Goodall
"Very helpful, very knowledgeable. Friendly."
We responded:
"Peggy, Thank you for your 5-star review! The Jean Stewart State Farm team and I are happy to be your good neighbor!"
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lynie reynolds

June 13, 2025

5  out of  5
rating by lynie reynolds
"Kristen did help me and my husband a lot about updating for our house insurance. Kristen even reminded us about reviewing or updating our house insurance maybe yearly or every two years, that me and my husband didn’t think about. Now because of Kristen’s advice now we don’t want to miss out on updating our house. Thank you Kristen. If I can give Kristen a 10 stars I would."
We responded:
"Lynie, thank you for your 5-star review! The Jean Stewart State Farm team and I are happy to be able to help you with your Homeowner's Insurance."
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Vera Spivak

June 12, 2025

5  out of  5
rating by Vera Spivak
"I got great service from Jean Stewart. She been very pleasant and professional. Tank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jack Amburgey

June 11, 2025

5  out of  5
rating by Jack Amburgey
"Recently I had the pleasure of working with State Farm agent Kristen. I had some questions about a payment and she was on it in seconds. Problem solved! We spoke for a few minutes and she was a consummate professional. I have been recently solicited by countless carriers who promise better rates. With sterling service such as that provided by Kristen, I have no plans on moving to another carrier Jack Amburgey Ph.D."
We responded:
"Jack, Thank you so much for your positive feedback! I really appreciate your loyalty all these years with the Jean Stewart State Farm Agency. It's been a pleasure helping you all of these years with your insurance needs! "
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Vicky DeReign

June 10, 2025

5  out of  5
rating by Vicky DeReign
"We had an appointment with Stephanie, who has been taking care of us since we moved here. She took care of our changes on 2 policies quickly and efficiently. She is a pleasure to work with."
We responded:
"James, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, The Jean Stewart State farm Agency is here to help!"
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Naira

June 4, 2025

5  out of  5
rating by Naira
"Kristen and the entire office was so helpful in getting my auto and home insurance started! She was so kind, informative, easy to reach and willing to go the extra mile to help me understand everything. Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chad Caudell

June 4, 2025

5  out of  5
rating by Chad Caudell
"Great support and customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our Jean Stewart State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kala Steedly

June 3, 2025

5  out of  5
rating by Kala Steedly
"Kristen was kind and met my needs per payments and questions 😄"
We responded:
"Kala, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our Jean Stewart State Farm office. If you ever have any questions about your auto insurance or need assistance, we’re here to help!"
Profile photo of Ильхом Кайимов

Ильхом Кайимов

June 3, 2025

5  out of  5
rating by Ильхом Кайимов
"Thanks Stephanie for helping me with my renewal"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our Jean Stewart State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alexis Briggs

June 2, 2025

5  out of  5
rating by Alexis Briggs
"Kristen , who works in this office, was very helpful dealing with my phone request today."
We responded:
"Thank you for your 5-star review! The Jean Stewart State Farm team and I are happy to be your good neighbor!"
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Mike Taylor

May 30, 2025

5  out of  5
rating by Mike Taylor
"Always helpful. Stephanie was awesome and key to an easy transition from one vehicle to another."
We responded:
"Mike, We’re thankful for your feedback! The Jean Stewart State Farm Agency strives to make things as simply as possible when it comes to your Auto Insurance. If there is anything else we can do to help, please let us know!"
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Ulpan Shea

May 23, 2025

5  out of  5
rating by Ulpan Shea
"Jean is very helpful and connects to you in personal level and willing to go above and beyond"
We responded:
"Ulpan, the Jean Stewart State Farm Agency appreciates your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"